The core of M9 Systems' documentation service is a technology audit: a comprehensive report of your current technology capabilities.

At a pragmatic level documentation allows you to quickly troubleshoot and resolve problems by immediately putting inventory data into the hands of support staff. It permits you to rapidly assess the risk, impact, and cost of change, as well as ensuring that managed devices are actively used.

Maintaining your documentation is the key to successful configuration management. Recovering software from retired systems and tracking leased assets to avoid costly late fees are typical benefits accrued from the audit.

The audit will be coordinated on a schedule that allows access to your systems and personnel with the least disruption to your business. M9 Systems will provide you with a detailed overview of your organizations current technology infrastructure as follows:

• workstation analysis at the file, software and hardware levels,
• make, model and manufacturer of the PC,
• motherboard serial numbers,
• product ID (PID) information for all versions of Microsoft products,.
• complete server description, including Windows, Linux and Unix,
• network configuration, including Network Topology
• systems health-check assessment
• software license compliance
• end-user relationship data